Innovation, Quality, Service and Harmony

SUPPORT

Phone: +001-626-369-3088

Toll Free Number:1-888-608-3088

Fax:1-626-369-3077

Email: sales@lilliputweb.net; sales@lilliputusa.com
Address in the USA: 16039 Kaplan Ave,city of industry,CA 91744.

Address in China:

Zong Si Road, Lan Tian Economic Development Zone, Zhang Zhou, Fu Jian, 363005´╝îChina



 

RMA service

RMA service
For RMA or technical support, please contact: service@lilliputweb.net .

LILLIPUT LIMITED WARRANTY POLICY

Lilliput provide a period of One (1) Year warranty from the original date of shipment. Lilliput warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, Lilliput will, at its sole option, repair or replace the product with a similar product. The replacement unit will be covered by the balance of the time remaining on the customer's original limited warranty.

Warranty Conditions
The above limited warranty is subject to the following conditions:

1. The item(s) must be purchased from Lilliput Electronics (USA) Inc. or its authorized seller in USA.

2. This warranty is only valid for the original purchaser, and is not transferable thereafter.

3. LILLIPUT warrants the product free from defects in material or workmanship under normal operation.

4. Defects warranted by LILLIPUT are as follows: Defects which occur during normal operation; the warranty does not extend to damage caused by repair or attempted repair by anyone not authorized by LILLIPUT, damage due to alteration by the end user, faulty installation, modification, negligence, damage to parts and/or products due to abuse, misuse, accident, improper maintenance, mishandling or use in violation of user instructions as furnished by LILLIPUT, damage due to improper packaging in shipment or any natural acts of God.

5. Under no circumstances is LILLIPUT obligated or responsible, under its terms of warranty, for any hardware, components and software bundled with its original product, Software or otherwise. In addition, LILLIPUT is not liable for warranty on any unit that has been damaged as direct or indirect result of buyer's "value added feature".

6. LCD exclusion: This limited warranty does not cover repair of monitor display quality degradation resulting from normal usage e.g. pixel burns, purity problems and geometric distortions. Normal LCD aging may result in reduced focus and luminance characteristics of the monitor.

7. NORMAL "WEAR AND TEAR" ARE NOT COVERED BY THIS WARRANTY. FURTHER, LILLIPUT HEREBY RESERVES THE RIGHT TO DETERMINE "WEAR AND TEAR" ON ANY AND ALL PRODUCTS.

8. LILLIPUT is not responsible for damages of any kind including, but not limited to, direct or indirect damages, lost profits, lost savings, or other special incidental, exemplary or consequential damages whether for breach of contract, tort or otherwise, or whether arising out of the use of or inability to use the product, even if LILLIPUT or any dealer, distributor or authorized service provider/partner has been advised or the possibility of such damages, or any claim by any other party.

Shipping Cost, Spare parts and Labor

During warranty period, the shipping freight will be on the account of Buyer.The expenses of labour and the cost of parts are free.

After warranty period expires, shipping cost will be on the account of Buyer. The cost of labor and spare parts will be charged.